Legal notice

This website is operated by opalface. Throughout the site, the terms “we”, “us” and “our” refer to opalface. By accessing, browsing or purchasing from this website, you agree to the terms set out in this Legal Notice, together with our other store policies, including our Terms of Service, Privacy Policy, Shipping Policy and Returns Policy.

1. Store Information

Business name: opalface
Trading name: opalface
Location: Sydney, Australia

2. General Information

The information provided on this website is for general information, shopping and promotional purposes only. We take reasonable care to ensure that product descriptions, pricing, images, availability and other website content are accurate and up to date. However, errors may occasionally occur.

We reserve the right to correct errors, update product information, change pricing, update promotions, or cancel orders where incorrect information has been displayed, subject to your rights under applicable law.

3. Product Descriptions and Images

We make every effort to display our products as accurately as possible. However, colours, patterns, sizing and appearance may vary slightly depending on screen settings, device displays, lighting, production methods and print placement.

For printed, handmade, custom, made-to-order, or all-over-print items, small variations in colour, print position, finish or texture may occur. These variations are part of the production process and do not necessarily mean the product is faulty.

4. Intellectual Property

All content on this website, including logos, product designs, images, graphics, text, branding, artwork, layout and other materials, is owned by or licensed to opalface, unless otherwise stated.

You must not copy, reproduce, modify, distribute, upload, sell, use or exploit any content from this website without our prior written permission.

Unauthorised use of our designs, images, branding or product artwork may result in legal action.

5. Customer Use of Website

You agree not to use this website for any unlawful, fraudulent, harmful or abusive purpose. You must not attempt to interfere with the security, operation or functionality of the website, including by uploading malicious code, scraping content, attempting unauthorised access, or disrupting the store.

We reserve the right to refuse service, cancel orders, restrict access or take other appropriate action where we reasonably believe a customer has breached our policies or used the website improperly.

6. Pricing, Promotions and Availability

All prices are displayed in Local Currency, unless otherwise stated. Prices may change without notice.

Promotions, discounts, coupon codes and offers may be subject to specific terms, expiry dates, exclusions or availability. We reserve the right to modify or end promotions at any time, subject to applicable law.

Product availability is not guaranteed. If an item becomes unavailable after you place an order, we will contact you to arrange a suitable solution, such as a replacement, store credit, refund or cancellation, depending on the circumstances.

7. Limitation of Liability

To the maximum extent permitted by law, opalface is not liable for any indirect, incidental, special or consequential loss arising from your use of this website, your reliance on website content, or your purchase or use of our products.

Nothing in this Legal Notice excludes, restricts or modifies any consumer rights, guarantees or remedies that cannot be excluded under applicable law, including the Australian Consumer Law.

8. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You may be entitled to a replacement, refund, repair or other remedy if a product fails to meet the required consumer guarantees. Your rights under the Australian Consumer Law apply in addition to any rights offered under our store policies.

Change-of-mind returns, exchanges or refunds are handled in accordance with our Returns Policy, unless otherwise required by law.

9. External Links

This website may contain links to third-party websites, platforms, payment providers, social media pages or services. These links are provided for convenience only.

We are not responsible for the content, policies, security, accuracy or practices of third-party websites. Accessing third-party links is at your own risk.

10. Privacy and Personal Information

We collect, use and handle personal information in accordance with our Privacy Policy. This may include information provided when you place an order, create an account, contact us, subscribe to marketing, or interact with our website.

Please read our Privacy Policy for more information about how we collect, use, store and protect personal information.

11. Website Security

We take reasonable steps to protect our website and customer information. However, no website, payment system or online transmission can be guaranteed to be completely secure.

You are responsible for ensuring that your own device, account details and login information are kept secure.